Saw an interesting article in the Singaporean newspaper, The Straits Times yesterday. Apparently, despite experiencing train breakdowns every other day, "consumers have grown more satisfied with the MRT as well as the overall land transport sector in the past year."
Here is the report:
http://www.straitstimes.com/singapore/transport/satisfaction-level-up-for-mrt-service-survey
I have never trusted surveys, that has anything remotely anything to do with the the Government, conducted by 'independent' organisations such as universities, the Institute of Policy Studies etc. This is because these people know which side their bread is buttered on.
In this case, just imagine what they are trying to tell you: a service provider inconveniences you often but yet, you become more satisfied with their service. Simply wow. If this is not a royal load of bullshit, I do not know what is. And, judging by online comments in various forums and websites, I am not the only one who thinks so.
Apparently, the people in charge think that Singaporeans are dumb enough to believe everything that they are told and, sad to say, I think they are right or at least, 70% of Singaporeans are.
